Post-covid World: HR Weds Technology

If we were told sometime in the last decade that a certain virus would spur a tremendous shift in the world, society would have raised eyebrows and asked questions as to how a virus could ravage the world and deprive her of normalcy in a modern age like ours. But fate struck, and covid brought the world to an unavoidable halt. Economies hit the rocks and activities were put on hold.

Although, the infection rate of the virus reduced and ushered in the post-covid phase where things seem to be picking up at a relatively slow but encouraging pace. However, one fragment of the world that might not come back to normal anytime soon is the corporate space. This is because the power of tech has projected numerous impossibilities as possibilities in the world of Human Resources.

The Dawn of Covid

During the heat of the so-called pandemic, companies had no choice but to switch to technology for optimum productivity and to carry out tasks. Policies had to be changed and new strategies for effective performance had to be adopted. One very popular strategy was the “work from home” policy which enabled employees to get their tasks done from the comfort of their homes via tech-enabled means.

What does the Post-Covid Era bring?

In these times, HR managers have begun to realize that working in a physical office within the confines of 9-5 might not necessarily be the only means of ensuring and tracking productivity; but the infusion of tech in our work lives would not only boost productivity but make the execution of tasks and employee engagements seamless. Remote working during the ‘Covid Era’ already proved this assertion. 

A Human Resource Director in a popular journal opined that the adoption of technology in this post-covid world has encouraged the importance of employee health and safety and has changed the narrative of employee experience.

The post-covid world ushered in a couple of not-so-novel policies, but we’ll highlight three major ones:

  1. The Remote Working Policy

Organizations maintained the working from home policy that was put in place during the ‘Covid Era’ so as to curb the supposed spread of the virus. This policy did not only prove to be effective as employee productivity skyrocketed to over 5% between 2020 till date; it also helped employees realize a perfect work-life balance as they could easily switch to engaging in other productive activities for their wellbeing. 

  1. Workplace Health and Safety

Human resources management reiterated the importance of safety and health precautions in the workplace like cleaning open surfaces and observing other essential safety protocols. Also, the temperature of employees was being monitored using technology to be sure if they were medically fit for work. 

  1. Tech Infusion 

Most importantly, technology was infused into corporate activities (not as though it wasn’t there, but its retained need was reemphasized) to enhance productivity and boost employee performance. We would be highlighting some of these tools below as well as the role they play in the organization. 

These policies aforementioned gave rise to the adoption of more flexible technological strategies to achieve optimum performance in the workplace. Hence in the post-covid era, human resources had to opt for more feasible organizational strategies for employees like:

  • Open communication through the use of technological and social platforms. Here, every team member irrespective of their location can interact effectively on a public interaction platform. 
  • Remote monitoring. Accessing and tracking employee performance with the use of technological tools like ActivTrak for employee analytics and monitoring especially for remote working. Also, Veriato Cerebral is a tracking software that keeps tabs on employee activities and reduces threats.  
  • Online education and training. Harnessing the power of technology to get information and apply them on the job; hereby encouraging employees to enroll for online professional courses and training. 

These technology-infused strategies have helped in reshaping the corporate world and putting it in a more formidable light. However, one lesson learned from the ‘Covid Era’ that needs to be put into consideration in this post-covid times is that the world is highly unpredictable; hence technology should be embraced completely in the post-covid stage. This is because an unexpected cause of events could change the face of the earth and threaten to throw the world into a state of chaos. 

A perfect synergy between the latest technological advancements and human resources would make the corporate world a more efficient space. In fact, organizations should be structured subsequently in such a way that they would be ready to adapt accordingly and unwavering whenever unforeseen circumstances unfold. 

To that effect, here are a few modern HR technological tools that organizations can adopt  for optimum team performance irrespective of the location of each team member or of global impediments;

  1. Microsoft Teams

This is a video conferencing app that allows open interaction and networking between team members. It is a huge platform and can host about a hundred participants.

  1. Harver

This is an assessment software that can be used by human resources. It is simply used to test the intelligence or cognitive prowess of employees or applicants for a job. 

  1. Zoho Remotely

This is a management software that human resources could adapt in keeping tabs on employees and interacting with them regularly. 

  1. Cisco Webex

It is a video conferencing tool for conferencing and online meet-ups. You don’t need to be in an office as WebEx offers you a favorable online environment.

  1. LinkedIn Learning

With LinkedIn Learning, you can learn new courses and engage in online training to achieve proficiency on your job.

  1. Headspace

For organizations that are particular about the emotional well-being of their employees, this is a good application to use. It helps in meditation and focus on personal growth and development.

Similarly, employee engagement is imperative, especially in the recent remote working era. Teamwork should be the watchword for every team irrespective of the working conditions. Here are some employee engagement tools that human resources could incorporate into the organization:

  1. Video Conferencing tools like Zoom, Google Meet, etc.
  2. Instant Messaging Apps such as Slack, Microsoft Teams, Whatsapp Messenger, etc. 
  3. Project Management tools, for example, Confluence; a collaboration tool used by teams to share knowledge and execute tasks and projects. 

Nozbe could be used too to share and delegate tasks as well as engage team members efficiently. 

  1. Avid is also a great tool that can be incorporated in engaging employees and creating content for informative and educative purposes.

Conclusion

We should see technology from a holistic point of view. Trends might change and times might fade, but technology is the future of business and the only reliable phenomenon in the ever-changing space of HR.

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